CueNation Terms of Use & Privacy Policy

Last Updated: June 2026

1. Introduction

Welcome to CueNation.

CueNation is a community platform for billiards and pool players, teams, leagues, tournaments, and related activities.

By creating an account, accessing, or using CueNation, you agree to these Terms of Use and Privacy Policy.

If you do not agree with these Terms, you must discontinue use of the platform.

2. Data Controller

CueNation is operated by CueNation, Republic of Cyprus.

Email: cuenationapp@gmail.com

CueNation acts as the Data Controller for personal information processed through the platform.

3. Eligibility

You must be at least 16 years old or the minimum age required under applicable law to use CueNation.

By creating an account, you confirm that your information is accurate and that you are not impersonating another individual.

4. Information We Collect

We collect only information reasonably necessary to operate and improve the platform.

5. Legal Bases for Processing

Under GDPR, CueNation may process personal information for contract performance, legitimate interests, consent where required, and legal obligations.

6. How We Use Information

We may use information to operate the platform, manage accounts, support leagues and tournaments, facilitate Find Match, process support requests, improve performance, moderate abuse, and maintain community standards.

CueNation does not sell personal information.

7. Firebase and Third-Party Services

CueNation uses Google Firebase and related Google Cloud services for authentication, database storage, notifications, security, and infrastructure management.

8. International Data Transfers

Some service providers may process information outside the European Economic Area. Where required, CueNation relies on appropriate safeguards recognized under GDPR.

9. Player Profiles and Public Information

Certain information may be visible to other users, including display name, team affiliation, match participation, tournament results, rankings, and standings.

10. Matchmaking Disclaimer

CueNation provides tools that allow users to connect and arrange matches.

CueNation does not organize, supervise, verify, guarantee, or participate in matches between users. Users participate at their own discretion and risk.

11. Reputation, Verification and Community Features

CueNation may use participation history, match feedback, and platform interactions to develop future reputation, verification, trust, and reliability features.

These features are intended only for community purposes.

12. Community Standards

Users may not harass others, threaten others, use hate speech, submit false information, create fake accounts, impersonate individuals, attempt unauthorized access, disrupt platform operations, or use the platform unlawfully.

13. Moderation and Enforcement

CueNation may review reports, investigate misconduct, remove content, restrict features, suspend accounts, or terminate accounts where appropriate.

14. Intellectual Property

All CueNation branding, logos, software, design elements, databases, and platform content remain the property of CueNation unless otherwise stated.

Users retain ownership of content they submit but grant CueNation permission to display and process such content for platform operation.

15. Limitation of Liability

To the fullest extent permitted by law, CueNation is not liable for user disputes, user-generated content, matchmaking outcomes, offline meetings, tournament participation, league participation, indirect losses, loss of data, or personal injuries resulting from user interactions.

16. Data Retention

Personal information is retained only as long as reasonably necessary to operate the platform, resolve disputes, enforce policies, or comply with legal obligations.

17. Your GDPR Rights

Users may request access, correction, deletion, restriction of processing, objection to processing, data portability, or withdrawal of consent where applicable.

Requests may be sent to cuenationapp@gmail.com.

18. Complaints

Users may lodge complaints with their local supervisory authority. Users in Cyprus may contact the Office of the Commissioner for Personal Data Protection.

19. Account Deletion

Users may delete their account through:

Profile → Edit Profile → Delete Account

Deletion requests may also be submitted by email to cuenationapp@gmail.com.

Certain information may be retained where required by law or necessary to protect legitimate interests.

20. Security

CueNation implements reasonable technical and organizational measures designed to protect personal information. However, no internet-based service can guarantee absolute security.

21. Changes to These Terms

CueNation may update these Terms periodically. Continued use of the platform following publication of updates constitutes acceptance of the revised Terms.

22. Governing Law

These Terms shall be governed by the laws of the Republic of Cyprus. Any disputes shall be subject to the exclusive jurisdiction of the courts of Cyprus.